Cookies and Privacy Policy

What are cookies?

The cookie is an information file automatically placed on the hard drives of users’ computers when they access certain websites. The cookie identifies your browser on the server, making it possible to store information on it, in order to improve users’ web experiences, obtain more information regarding their use of our website and/or to promote its greater usefulness.

Most browser programs are set to accept cookies, although it is possible to configure the browser to refuse them (see below), or to indicate when a cookie is being sent. Please note, however, that some parts of our website may not function properly if you have refused cookies.


Why do we use cookies?

Garrafinhas – Comercio de Bebidas de Qualidade de Agueda S.A, addressed in Barrosinhas – Águeda (3750-742 – Segadães). uses cookies on its website (directly or through its partners). The cookies collected are used exclusively by Garrafinhas, S.A., directly or through its service providers, with the exception of Google Analytics cookies used on the website. You can obtain additional information on the way and terms in which Google will process your data at

The use of cookies aims to improve the performance of our website and maximize your experience when browsing it, as well as for the purposes of marketing and optimizing the solutions and services that Garrafinhas, S.A. provides to the users of our website.


How to block/disable cookies?

All browsers allow the respective user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. Please note, however, that disabling cookies may affect, in whole or in part, your browsing experience on our website.

You can configure cookies in the “options” or “preferences” menu of your browser.

Below, we indicate the various ways of disabling cookies, depending on your browser: Cookie Settings in Internet Explorer – To disable cookies in Internet Explorer:

  • Click on the “Tools” menu and choose the “Internet Options” option;
  • Select the “Privacy” tab;
  • Move the bar until the expression “Block all cookies” appears.

Cookie Settings in Firefox – To disable cookies in Firefox:

  • Click on the “Tools” menu;
  • Select “Options”;
  • Click on the “Privacy” icon;
  • In the “Cookies” section, disable the option “Accept cookies from websites”;
  • Click “OK” to save changes and close.

Cookie Settings in Chrome – To disable all cookies in Chrome:

  • Click on the Google Chrome menu icon.
  • Select Settings.
  • At the bottom of the page, click Show advanced settings.
  • In the “Privacy” section, click Content Settings.
  • Enable or disable cookies:
  • To enable cookies, select Allow setting of local data (recommended).
  • To disable cookies, select Block settings for any data across sites.

Cookie Settings on Safari Web and iOS – To disable cookies on Safari Web and iOS:

  • Click on “Edit”;
  • Select “Preferences”;
  • On the top panel, select the “Security” icon;
  • In the “Accept Cookies” section, select “Never”.

Garrafinhas, S.A. reserves the right, at any time, without prior notice and with immediate effect, to change, add, update or eliminate, in whole or in part, this information on cookies. The user should periodically check this page to confirm whether any updates or changes have been made. To learn more about cookies, visit, where you can find information on how to manage your settings for the various browser providers.


Privacy and Personal Data Protection Policy

The site does not automatically collect any type of personal information from users who are not registered, thus allowing visitors to browse anonymously.

Please read this Privacy Policy carefully because, if you are accessing our website, the provision of your personal data implies knowledge and acceptance of the conditions contained herein.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by Garrafinhas S.A.

Any links to websites external to Garrafinhas S.A. otherwise they are covered by this privacy statement. This Privacy Policy regulates the eventual collection and treatment, namely consent, regarding personal data collected or provided by users anywhere on the site, as well as the exercise of their rights in relation to this data, under the terms of the Regulation. General Data Protection (Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016).


Personal data

Any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

A person who can be identified directly or indirectly is considered identifiable, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

As a rule, we do not collect sensitive data. Whenever, in compliance with a legal obligation or voluntarily and at the initiative of the user, sensitive data are made available, we assume your explicit, free and unequivocal consent to process this information for the purposes for which it was provided.


Responsible for Data Processing

The entity responsible for the collection and processing of personal data is Garrafinhas, S.A. that provides you with the service and that, in the context, decides which data is collected, the means of processing the data and for what purposes they are used.


Personal Data Collected

Garrafinhas, S.A., within the scope of its activity, collects and processes the personal data necessary for the processing of orders and communication with Customers, processing of requests for information and eventual complaints, statistical analysis, as well as the respective use for direct marketing purposes, treating data such as: name, addresses, country, telephone number, taxpayer number, e-mail address, date of birth and personal interests in alcoholic and non-alcoholic beverages.

The personal data collected are processed by computer and in strict compliance with the legislation for the protection of personal data, being stored in specific databases, created for this purpose and which guarantee their security and confidentiality in accordance with the measures of information technology, technical and organizational data accepted, in order to protect against loss, alteration, destruction, misuse in general or that the data collected is used for a purpose other than that for which consent was given by the data subject.

If you wish to subscribe to the newsletter or are asked for more information, you will be presented with a form for collecting personal data.

f you fill in any of the forms available for the purposes described above, we consider that your conscious, express and unequivocal consent has been given to their activation and subsequent use. We also consider that consent has been given, the simple insertion of your e-mail in the field intended for this purpose, after clicking on “subscribe” without completing another form.


Purposes of Processing Personal Data

The purpose of processing personal data is to manage and process orders, communicate with Customers, process requests for information and any complaints. Periodically, Garrafinhas, S.A. may use the contact information provided to provide information that it considers relevant, and the Data Subject is always allowed to stop receiving this type of information. At the time of data collection, you may be provided with more detailed information about the use that we will make of your data.

The data is also collected for the exclusive use of Garrafinhas, S.A. marketing activities, for the purpose of compiling aggregated statistics, metrics and elements on generalized trends for the improvement and optimization of advertising campaigns and for other marketing, promotional and analysis purposes Garrafinhas, S.A. will collect and process your personal data for the purposes listed below:

a) In the execution of a contract for the supply of goods (your personal data are used to allow the ordering and purchase of items, your invoicing, access to your purchase history, delivery of goods and articles and handling of complaints and returns);

b) Transaction Management (your personal data are used to fulfill tax obligations with the Tax and Customs Authority);

c) Verification of your identity for fraud prevention purposes;

d) Direct Marketing (your personal data are used to send newsletters or informative communications about news, campaigns and offers, discounts or benefits, generic or targeted); for the purposes of this purpose, we need your consent, which may be revoked, at any time, by means of communication to the data controller;

e) Compliance with legal obligations (answering requests for information in legal proceedings or requests from administrative authorities or other third parties, to detect and prevent fraud or to protect your interests or those of third parties).

Personal data will be used exclusively for the purposes expressly described in this section. Unless expressly stated to the contrary, it is essential that you provide the requested personal data in order to process your registration and ensure the provision of the inherent services, as well as to provide you with information on its follow-up.


Data Subject Rights

Any holder of personal data that is processed by Garrafinhas S.A. has the following rights:

a) right of access: the data subject can access their personal data, obtain information related to the processing of their data and also obtain a copy of their personal data being processed;

b) right of rectification: the data subject may request that they be completed or rectified;

c) right to erasure or “forgetfulness”: the data subject may request the erasure of his/her personal data;

d) right to limitation of treatment: the data subject may request the limitation of the processing of his/her personal data;

e) right of portability: the data subject, when the processing of his data is based on express consent or the execution of a contract and when the treatment in question is carried out by automated means, may request the delivery of the personal data provided by him, or ask GARRAFINHAS S.A. to transmit this data to another person responsible for the treatment;

f) right of opposition: the data subject has the right to oppose the processing of his/her personal data, namely those provided for direct marketing purposes;

g) right not to be subject to exclusively automated individual decisions: the data subject has the right to obtain human intervention and analysis, express his point of view, and contest any decision made by automated means;

h) right to withdraw consent: the data subject may withdraw consent for the processing of their data at any time, without compromising, in this case, the treatment carried out on the basis of the consent previously given.


The exercise of rights is free. The right to erasure does not apply when processing is necessary for the following purposes:

i) exercise of freedom of expression and information;

ii) compliance with a legal obligation that requires the treatment and that applies to GARRAFINHAS S.A.;

iii) reasons of public interest in the field of public health;

iv) archiving purposes of public interest, scientific or historical research purposes or statistical purposes, insofar as the exercise of the right to erasure seriously jeopardizes the achievement of the purposes of such treatment; or

v) declaration, exercise or defense of a right in a judicial proceeding.


The holder of personal data may exercise their rights through the following means

a) In person at the headquarters of GARRAFINHAS S.A. located at Rua 5 de Outubro, Zona Industrial Norte, 3700-740 – Águeda;

b) By post addressed to: GARRAFINHAS S.A, – COMÉRCIO E BIBDAS DE QUALIDADE DE ÁGUEDA, Rua 5 de Outubro, Zona Industrial Norte, 3700-740 – Águeda;

c) By email to the address: [email protected] or [email protected] Garrafinhas, S.A. will respond to your request within 1 (one) month after exercising the right, without prejudice to the fact that, in cases of obvious complexity or in view of the number of requests, this period may be extended, at most, up to 2 (two) months.

Within the scope of your request, you may be asked to prove your identity in order to ensure that the sharing of personal data is done only with the respective holder.

The data subject also has the right to file a complaint regarding the processing of their data, and must address it to the data protection control entity in their country of residence: – In Portugal, the CNPD: – Outside Portugal, the information is available on the following website:


How Garrafinhas, S.A Protect your Data?

Garrafinhas, S.A. undertakes to comply with all legal and regulatory obligations in force regarding the protection of your privacy and personal data. Garrafinhas, S.A. guarantees not only that the data collected is limited to what is strictly necessary and is protected against loss, misuse, unauthorized access or improper exposure, but also that its storage and destruction are carried out in a secure manner. Garrafinhas, S.A.

It also guarantees the security of your personal data and compliance with all legal obligations in the event of a breach or breach of security, having implemented regularly revised policies and procedures that will allow you to actively monitor the processing of your data to detect failures or breaches.

The security of your personal data also depends, in part, on your actions. In this sense, Garrafinhas, S.A. advises to:

– equip your computer with software that protects it in the transmission and reception of data (eg antivirus);

– set strong passwords for your customer account (we recommend passwords with 8 or more characters, including numbers and capital letters) and keep them confidential;

– if you share your computer with other people, be sure to log off after each use, to avoid leaving a session open and available to all other users; – refrain from providing any confidential information to any person.



Garrafinhas, S.A. guarantees that all data it handles:

  • They are obtained for specific, lawful and clearly defined purposes;
  • They are compatible with the purposes for which they were obtained;
  • They are kept with appropriate security measures, implemented or to be implemented, to protect against unauthorized access and disclosure, or inadvertent alteration and destruction;
  • They are complete and updated, without prejudice to the right of the holder to be able to rectify them, if necessary;
  • They are not collected if excessive for their intended purpose;
  • They are kept only for the period of time strictly necessary.



Garrafinhas, S.A. assumes no responsibility for the content or privacy and data processing practices of any other web pages other than this one and to which this web page may link; therefore, you should read the terms of use and privacy policies of those same pages.

Conservation Time The period of time during which the data are stored and preserved varies according to the purpose for which the information is processed and in accordance with any applicable legal obligations and requirements, which oblige to keep the data for a period of time. Minimum.

Thus, and whenever there is no specific legal obligation, the data will be stored and kept only for the minimum period necessary for the purposes that motivated their collection or subsequent processing, after which they will be deleted. We expressly remind you that at any time you can request the deletion of all your personal data from our databases.

This request must be sent to the email [email protected]


Access, Update, Rectification, Opposition, Limitation, Removal and Portability of Personal Data

Any request for access, updating, rectification, opposition, limitation, removal, portability or non-subject to automated individual decisions of personal data that may identify you, may be requested by direct contact with Garrafinhas, S.A. or using the contact form on the website, indicating the subject “Alteration, Opposition, Deletion or Portability of personal data”.

Opposition to Receiving Contacts for Marketing Purposes Garrafinhas, S.A. may promote dissemination actions with its customers, unless the Data Subject has objected to it when collecting the data. If you do not wish to receive this communication, you can object, at any time, to the use of your data for marketing purposes and the sending of informative communications, by sending a written request to Garrafinhas, S.A. or using the contact form on the website, indicating the subject “Opposition to receiving contacts for marketing purposes”.


Communication of Data to Other Entities (Third Parties and Subcontractors)

As a rule, Garrafinhas, S.A. does not share users’ personal data with third parties with whom it has not established a contractual relationship that provides for the confidential treatment of this data in accordance with the privacy statement of Garrafinhas, S.A. Garrafinhas, S.A. You may communicate your personal data to third parties provided that, for this purpose, you have unequivocally obtained the consent of the Data Subjects or when:

a) the transmission is carried out within the scope of compliance with a legal obligation, a decision of the National Data Protection Commission or a court order or

b) the communication is carried out to protect the vital interests of Data Subjects or any other legitimate purpose provided for by law.


Garrafinhas, S.A. takes the appropriate measures in order to ensure that the entities that have access to the data are reputable and offer the highest guarantees at this level, which will be duly established and safeguarded in a contract to be signed between Garrafinhas, S.A. and the third party(ies).

Thus, any entity subcontracted by Garrafinhas, S.A. will process the personal data collected and processed, in the name and on behalf of Garrafinhas, S.A. the obligation to adopt the necessary technical and organizational measures in order to protect personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful treatment. In either case, Garrafinhas, S.A. remains responsible for the personal data collected.



In the case of some services, cookies (a text file saved on the user’s computer for the purpose of personalizing visits) can be used to count the number of visits to the site without personally identifying the user. This type of cookies does not store or collect any type of personal information from the user, and their installation can always be controlled through the user’s browser.

For more detailed information about cookies, please read the text above on this subject.


Changes to the Privacy Policy

Garrafinhas, S.A. reserves the right at any time and without prior notice and with immediate effect, but without prejudice to the legal rights granted to Data Subjects, to change, add or revoke, partially or totally, this Privacy Policy. Any changes will be immediately posted on this website, so we recommend that you periodically visit this page to keep up to date with the latest version.

If you have any doubts or questions about how Garrafinhas, S.A. proceeds to process your personal data, please send us your request for clarification via email at or to the address of Garrafinhas, S.A. This Privacy Statement was last updated in August 2020.


“Do-not-Track” functionality

The “Do-Not-Track” feature allows the user to opt out of being tracked by the websites they visit and is available in most browsers. If the user chooses not to be tracked in the respective navigation program, Garrafinhas, S.A. will respect his choice.”